# Retainer (FiveM)

> A senior developer on call for servers that cannot afford to stop.

- URL: https://xexstudio.com/services/maintenance
- Starting price: from €450/mo
- How to order: open a ticket on Discord (https://discord.gg/9yY3Jxnhh8) or use the form on the page.

Updates, broken dependencies, a script that stopped working after an artifact update: I keep the server healthy every month so your staff can focus on the community.

## Who it is for
- You do not have a developer on the team
- Your developer left
- You want someone watching performance every month

## Packages
### Retainer — €450/month
Maintenance and fixes.
- Up to 8 hours a month
- Artifact and dependency updates
- Reply within 24 hours
- Delivery: Monthly

### Priority — €900/month
Fixes, small features and a monthly review.
- Up to 20 hours a month
- Monthly performance review
- Priority channel, reply within 4 hours
- Delivery: Monthly

## Deliverables
- Monthly report
- Log of everything I changed
- Cancel any month

## Process
1. **Short brief** — Tell me about your server and what you need. Two minutes.
2. **Call and scope** — A short call, then a written scope with a fixed price and dates.
3. **Built on staging** — Work happens on a copy of your server, never on the live one.
4. **Handover** — Code, documentation and a walkthrough with your team.

## FAQ
### What happens to unused hours?
They do not roll over, but you can use them for small features instead of fixes.
### How are payments handled?
Payments go through Tebex, the official payment partner for FiveM. Projects start with a 50% deposit; the rest is paid on delivery. Audits are paid upfront.